Privacy Policy

1. Introduction

BusinessLinq ("we", "our", or "us") operates the BusinessLinq website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

2. Information We Collect

Information you provide

• Contact details submitted through quote request forms (name, email, phone number)
• Answers to service questionnaires when requesting quotes
• Any other information you choose to provide when contacting us

Information collected automatically

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, search queries)
• IP address and general location (country/city level)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide, operate, and improve the Service
• To connect you with service providers who can fulfil your request
• To respond to your queries and provide customer support
• To send you updates or promotional content (you may opt out at any time)
• To detect and prevent fraudulent or abusive activity
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers listed on our platform — when you submit a quote request, your contact details and questionnaire answers are shared with relevant providers so they can respond
• Technology partners — third parties who assist in operating our platform, including Supabase (hosting, authentication), Vercel (hosting), and PostHog (analytics — when you submit a quote request or sign in, your session activity is linked to your name, email, or phone number rather than staying anonymous)
• Legal authorities — when required by law or to protect our rights
• Business transfers — in connection with a merger, acquisition, or sale of assets

5. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyse usage. You can control cookies through your browser settings, though disabling them may affect functionality. See our Cookie Policy for full details.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfil the purposes described in this policy. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, please contact us at privacy@businesslinq.co.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: